If you want to close your account
If you wish, you can request to close your account, but first review remaining notices and restrictions; not everything closes with one request
Active sessions, unresolved messages and saved data are verified before closing to reduce later misunderstandings
If the account is suspended for breaking rules
If rules are violated, the account may be temporarily suspended; usually verification increases when multiple abnormal logins are detected on the same device
The best way here is to talk to support with clear information; many users in Dhaka already have identity details matched
What happens to the
Balance and transaction status before closure are checked; if verification is to complete within 24 hours, that is the normal rule
Notes related to bKash, Nagad or Rocket are also checked against records to keep the account clear
Where do service rules apply?
Terms are not just about paperwork; understanding login issues, identity verification and device limits is necessary
The information you provide when registering aq999 is the main reference, so do not make mistakes and provide correct information